Refund Policy
Last updated: [August 2026]
1. Physical Products (NFC Cards)
If your NFC card arrives damaged or defective, contact us within 7 days of delivery for a replacement or refund. Items must be unused and in original condition for other returns.
2. Digital Products (Premium Themes, Subscriptions)
Because premium themes and subscription access are delivered digitally and instantly, they are generally non-refundable once activated, except where required by law or in cases of a billing error on our part.
3. How to Request a Refund
Contact us via our Contact page with your order number and the reason for your request. We'll review and respond within a few business days.
4. Processing Time
Approved refunds are typically processed within 5-10 business days, depending on your payment method.
5. Exceptions
Refund eligibility may vary for promotional or discounted orders. We'll always let you know if a specific exception applies to your situation.
6. Contact Us
Reach out via our Contact page for any refund-related questions.
1. Physical Products (NFC Cards)
If your NFC card arrives damaged or defective, contact us within 7 days of delivery for a replacement or refund. Items must be unused and in original condition for other returns.
2. Digital Products (Premium Themes, Subscriptions)
Because premium themes and subscription access are delivered digitally and instantly, they are generally non-refundable once activated, except where required by law or in cases of a billing error on our part.
3. How to Request a Refund
Contact us via our Contact page with your order number and the reason for your request. We'll review and respond within a few business days.
4. Processing Time
Approved refunds are typically processed within 5-10 business days, depending on your payment method.
5. Exceptions
Refund eligibility may vary for promotional or discounted orders. We'll always let you know if a specific exception applies to your situation.
6. Contact Us
Reach out via our Contact page for any refund-related questions.